A key strength of Leo is that she knows that a little kindness goes a long way. Not only is it good business strategy, but it also makes everyone feel good. If ever there was such a thing as a win/win situation, kindness is it.
Consider Frank, who through no fault of his own arrived at the airport late for his flight. When the employee at the counter looked at the long line at security and sadly, shook her head, Frank’s heart sank. Now he’d miss that important meeting.
Imagine his surprise when the employee told him to take off his left shoe and sit on it. Strange, but he did as he was told. Soon, he found himself in a wheelchair clearing security via an ‘express lane’. Needless to say, he made his flight and his meeting and not only was his day made brighter by this random act of kindness, but his loyalty to the airline involved was cemented.
As bad behaviour tops the headlines day after day, Leo bucks the trend. Instinctively she goes out of her way to help others, even if personal cost is involved. Leo is proud to be helpful and in circumstances like this, pride is a good thing.